Information
Sweet Colours has done its best to create an easy to use web shop to make your shopping simple and straightforward. If a subject is still not completely clear or if you would like to read more about our products and services, then please select the subject of your choice from the menu on the left side.
Delivery
All of our parcels are delivered by DPD. Orders placed today before 14:00, are dispatched today!
Delivery costs and times
Please find our delivery costs and times below:
| Country of delivery: | Delivery time: | Delivery costs: |
|---|---|---|
| UK Economy | 5-8 working days | £ 5,95 |
| UK Priority | 2-4 working days | £ 9,95 |
| Ireland Economy | 5-8 working days | £ 7,95 |
| Ireland Priority | 3-4 working days | £ 11,95 |
| Other countries in Europe | 3-5 working days | £ 9,95 |
| Worldwide delivery | 10-14 working days | £ 19,95 |
Track & Trace for every order
Once your parcel has been sent to the DPD, you will receive an e-mail message. The track & trace code that you will receive after that will not work immediately. Once the parcel has arrived at
the DPD depot, you will be able to track its progress.
If no one is home at the time of delivery
Are you absent at the time of delivery? The courier will leave a note behind for you with further instructions. The options for this are: setting a date on which someone
will be present, an alternative delivery address, collecting the parcel yourself from the DPD depot, or a single authorisation for the DPD to leave your parcel elsewhere, according to your instructions.
Tip: Organise your order to be delivered to an address where someone will be home and able to sign for its receipt. Dispatches to post office box addresses are not possible.
DPD Parcel shop deliveries
Are you unable to be home to receive deliveries? This is not a problem. You can simply get your parcel sent to one of the 1300 DPD Parcel shops nearby. You just select your best location when placing your
order. You will be notified via e-mail when your order is ready to be collected. Make sure that you bring your ID with you when you come to collect your order.
Your listed advantages:
- You are the one who determines where and when you want to collect your parcel.
- There is always a DPD Parcel Shop nearby.
- Convenient business hours; some are open 7 days a week!
Global CO2-neutral parcel transport
Total Zero is the new DPD initiative designed to operate CO2-neutrally. This initiative commenced in July 2012 within the most important DPD markets. Total Zero ensures that DPD transports every
parcel in a CO2-neutral way, without its customers having to pay extra for this. DPD takes its share of responsibility to minimise pollution of the environment and damage to our planet. DPD considers every aspect of its business in efforts to reduce
or prevent disadvantages of its operations on the environment. DPD does not just regard CO2-reduction as a great challenge, but also as an excellent opportunity to positively distinguish itself in the logistics industry.